Shipping, Refunds and Returns Policies

Shipping

All orders will be processed following by the following business day and placed on the courier within 2 working days. We ship to all of New Zealand including rural addresses. A surcharge applies to Rural addresses.

 

Refunds

If you submitted an order that you’d like to cancel, we can cancel and refund that order for you as long as it has not been dispatched. Please contact us as soon as possible with the details of your order.
We will send you an email once your refund has been processed. Our team will aim to complete your refund within 5 business days of receiving your request.

Returns

If you have received your order or it has already been dispatched to you, products may be returned due to incorrect sizing for exchange within 20 days of purchase as long as they are in new, re-saleable condition. Please contact us via phone or email and we can arrange this with you. If emailing – remember to include your order details and order number. Return postage, plus additional postage of the new correctly sized product is to be paid by sender.

Please ship all returns to:

Academy Apparel
82 Broadway Avenue
Palmerston North
New Zealand
For any other questions, please get in touch here.

Contact Academy Apparel today. Our friendly team can walk you through the process.